LEGAL

Privacy Policy

Last updated: 31 July 2026

1. Data we collect

When you submit an inquiry we may collect name, work email, phone, organization, country, product reference and the content of your message. Server logs may include IP address and browser metadata for security.

2. Purpose

We use submitted information to respond to quote, demo, documentation and service requests, and to improve routing quality. We do not sell personal data.

3. Sensitive information

Do not submit patient names, medical record numbers or other protected health information through public web forms. Use contracted support channels for clinical incident data.

4. Retention & security

Inquiry records are retained for as long as needed to fulfill the request and meet legal or quality-system obligations, then deleted or archived under internal policy. Access is limited to authorized personnel.

5. International transfers

If your request is routed across borders, appropriate contractual and technical safeguards are applied according to the receiving region’s requirements.

6. Your rights

Depending on your location you may request access, correction or deletion of personal data we hold about your inquiry. Contact us via the contact form.

7. Updates

We may update this policy to reflect process or legal changes. The date at the top of this page indicates the latest revision.